bonso.co is operated by Lam Wang Chak.
Bonsai Care Kit
The essential toolkit curated specifically for new bonsai owners. This set provides everything necessary to ensure healthy growth and precise maintenance from day one.
What’s Included:
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Precision Watering Bottle – For precise, controlled hydration.
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Bonsai Soil Mix – Optimized for aeration and drainage.
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Slow-Release Fertilizer – Sustained nourishment for long-term vitality.
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Fertilizer Baskets – To secure nutrients and prevent runoff.
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Care Guide – A concise manual for daily maintenance.
Shipping
Bonsai Plants
Bonsai plants are generally shipped within 1–5 days after order confirmation. For some orders, fastest delivery can be same‑day or next‑day, depending on order processing and delivery location.
Delivery fees for bonsai plants:
- Kowloon: HKD $150
- Hong Kong Island and New Territories: HKD $200
- Outlying islands and remote areas: Please contact us after placing your order, and we will provide a custom delivery quote.
Objects
Delivery fees for objects (tools and accessories) are calculated at checkout based on your order and delivery address.
Free Delivery
Orders over HKD $1,800 qualify for free local delivery.
Special Requests
If you have special delivery requirements (timing, access, or carrying assistance), please DM us on Instagram @bonso.co in advance.
Return policy
- All bonsai plants are living, naturally evolving works of art, so their appearance may vary slightly from photos due to growth, pruning, and seasonal changes. For this reason, we do not accept returns or refunds based on minor differences in shape or form.
- Pots may show natural texture, glaze variation, or light marks from use—these are normal characteristics, not defects.
- We carefully check each plant’s condition before shipping and pack it securely to reduce the risk of damage in transit. Delivery is arranged and managed by us. If your plant or pot arrives significantly damaged due to shipping, please contact us with photos and we will review your case and, where appropriate, offer a return or refund.
If you have any questions, feel free to get in touch—we’re happy to help.